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Project Details


Keywords: [Communication Difficulties and Communication Aids] [Internet and WWW] [European]
Name: REACH112 - REsponding to All Citizens needing Help
Start Date: 1st Jul 09
End Date: 1st Jun 12
Total Project Fund: 4,400,000Euros
Background: The European emergency number 112, which is used to contact emergency services free of charge all over the EU, is currently not accessible to the majority of disabled people.
Description: The aim of this project is to deploy a new text, voice and video communication solution to allow disabled people direct access to emergency services. This solution, called 'Total Conversation', will allow for simultaneous combination of these modes, along with lip reading and sign language. The service will be integrated with existing telecommunications platforms and emergency service frameworks.
Progress: Jan 2010: RNID is asking people who are deaf or hard of hearing to fill in an online questionnaire about their experiences and requirements when contacting the police, ambulance and fire services and the coast guard. Details are here: view link
General Info: Project consortium includes 22 partners from all over Europe, including user organisations and major global telecommunications companies: Intelligence for Environment and Security Solutions (Italy); European Emergency Number Association (Belgium); Nokia (Finland); WebSourd (France); Interactive Video and Systems (France); France Telecom (France); University of Grenoble (France); e-ISOTIS (Greece); Vodafone (Spain); Siemens (Spain); Servicios de Telemarketing (Spain); Axencia Galega de Emerxencias Xunta de Galicia (Spain); SOS Alarm Sverige Aktiebolag (Sweden); Omnitor (Sweden); Korps Landelijke Politiediensten (Netherlands); AnnieS (Netherlands); 4C Telecom (Netherlands). UK partners include Avon and Somerset Police Authority and Avon Fire and Rescue Service.
Web Page: view website

Organisations Involved In This Project


The main contact(s) for this project are:

Organisation Name Type Tel Town Contact
Centre for Deaf Studies - University of Bristol
 Academic
 0117 9546900
 Bristol
 Prof James Kyle

Participants:

Organisation Name Type Tel Town Contact
AuPix
 Commercial
 01275 371700
 Bristol
 Mr John Martin
RNID - Royal National Institute for Deaf people
 Charity
 0808 808 0123
 London
 Mr Sion Morris

Funding for this project includes a contribution from:

Organisation Name Type Tel Town
ICT Policy Support Programme (EU funding)
 Grant Making Body